Current Openings |
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Database Administrator General Description: The Database Administrator (DBA) designs logical and physical databases and coordinates database development as part of project team. The DBA manages and implements all changes to the database models as well as the physical databases and is responsible for developing and implementing stored procedures, triggers, and other database programs to facilitate the retrieval of information from the database. The DBA position is required to be on call 24/7 to respond to all database production and development requirements that may arise. Requirements:
Location: S. Charlotte
Application Developer General Description: The Application Developer designs, creates, and implements applications using primarily Microsoft development tools. Focus is on development in .NET architecture, Silverlight framework and C#. Classic ASP development is also required to support existing/legacy applications. The Application Developer will meet with development team to help identify project requirements, develop project plans and schedules and provide input to the specification process. Requirements:
Location: S. Charlotte
Customer Service Account Manager General Description: This position reports to the Senior Vice President. The Customer Service Account Manager is a customer facing position that provides technical supervision for a team of Customer Service personnel and is responsible for maintaining and building relationships for all assigned clients. This position is also responsible for identifying potential new clients and business opportunities, promoting SPS products & services, and persuading new customers to place business with the company. Requirements:
Location: S. Charlotte
Customer Service Manager General Description: This position reports to the Senior Vice President. The Customer Service Manager is responsible for the negotiation, ongoing support and deliverables execution of contracts with major client accounts as well as growing the base participation levels within the Operational Reliability Analysis Program (ORAP®). Requirements:
Location: S. Charlotte
Customer Service Specialist General Description: This position reports to the Senior Vice President and takes technical direction from the Customer Service Account Manager. This is a customer facing position that requires regular interaction with the ORAP customer base, ensuring customer satisfaction, ORAP data quality, and the retention of existing customers. This position also supports the utilization of the ORAP data in reliability engineering studies and works to deliver & maintain field-deployed products & associated services sold directly to the customer. Requirements:
Location: S. Charlotte
Customer Service Engineer General Description: This position reports to the Senior Vice President and takes technical direction from the Customer Service Account Manager. This is a customer facing position that requires regular interaction with the ORAP customer base, ensuring customer satisfaction, ORAP data quality, and the retention of existing customers. This position also supports the utilization of the ORAP data in reliability engineering studies and works to deliver & maintain field-deployed products & associated services sold directly to the customer. Requirements:
Location: S. Charlotte
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11016 Rushmore Drive • Frenette Building Suite 275 • Charlotte, NC 28277 • 704.544.5501 • inquiries@spsinc.com |