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Frequently Asked Questions
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Frequently Asked Questions

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1. Who Exactly is SPS?

2. Which Equipment is Included in the Quarterly Reports?

3. What Does SPS Do with the Data Submitted?

4. How Does SPS Protect the Confidentiality of Data Submitted to ORAP?

5. What is SPS Providing to the Original Equipment Manufacturer (OEM)?

11. What Are Some of the Benefits of Participation in ORAP?

12. How Many Units are Reporting to ORAP?

Who Exactly is SPS?
SPS is an independent, third-party information engineering company that manages the ORAP system and provides related engineering services & products. SPS, through the ORAP system, is a recognized leader in the application of asset management data & tools within the energy market. ORAP has been in place as an asset management system for over 20 years, currently collecting monthly time, event and capacity based data from over 2,000 gas and steam turbine units operating at plants worldwide.  top of page


Which Equipment is Included in the Quarterly Reports?
Current ORAP quarterly reports include statistics on the simple-cycle plant equipment, the lowest common denominator for all gas turbine facilities.  top of page

What Does SPS Do with the Data Submitted?
The data that SPS collects and maintains provides our customers with a valuable tool for analyzing equipment trends down to a component level and comparing these trends to a fleet comprised of other users of the same equipment.  SPS is an independent, third-party engineering and information company that uses the data we collect to support the Original Equipment Manufacturers (OEMs) and our customers by providing Reliability, Availability and Maintainability (RAM) information and analysis on their specific turbine equipment and on the fleet of like turbine equipment.  top of page



How Does SPS Protect the Confidentiality of Data Submitted to ORAP?

There are two levels of protection for data submitted to ORAP.  The first level is the “blanket” agreement with the OEM that protects the participants’ data and identifies that the participant is the owner of all data submitted to ORAP.  The second level is the Non-Disclosure Agreement (NDA) with the individual participants.  This agreement states that only the OEMs, SPS and the participant will have access to the data.  A copy of the NDA is included within every quarterly report.  top of page

 

What is SPS Providing to the Original Equipment Manufacturer (OEM)?

SPS provides participant data to the sponsoring OEM under the standard ORAP non-disclosure agreement. The OEM also receives access to market data that compares their equipment to competitive units in a relative MW range or technology classification. All information in provided in the form of standard reports produced by SPS. At no time can any participant specific data be released by SPS or the OEM without the prior written consent of the participant. top of page



Does SPS Track Service Bulletins Issued by an OEM?

SPS, through the ORAP Data Entry application, provides owner/operators with the capability to track compliance with an OEM service bulletin as a part of the event data entry screen. This compliance record in ORAP belongs to the owner/operator and will not be provided to the OEM. ORAP does NOT provide the capability to view a document version of the issued service bulletin. top of page


Is the Data of My Competitors Available for Me to View?

No! Data ownership of all associated proprietary rights for any submitted ORAP data reside with the owner/operator. The submitted ORAP data, which is customer specific, is not shared with anyone outside of SPS and a sponsoring OEM without the express, written consent of the owner/operator. In order to accommodate fleet and market level comparisons, SPS has an ownership right to the processed ORAP data. As a participation sponsor, the OEM also has the right to the fleet level data for the units that they support. SPS is an independent, unbiased, third-party provider of RAM information with standard non-disclosure agreements that protect the proprietary nature of all ORAP data. top of page



As a Participant, What Units Can I Access Information on from ORAP?

A participant can access information on a fleet basis based on the equipment they report on. They can also access unit information on the units they report on.top of page

How Long Does it Take to Set Up a Unit in ORAP?

 

 

 

 

 

 

 

 

 

 

 

 

 

 



Once the user completes the ORAP Plant Configuration Questionnaire and submits it to SPS, it typically takes no more than 10 business days.top of page




 

 

 

 



How Long Does it Take to Activate an ORAP Interactive or ORAP DE Web Account?

Once the user completes the user account form and submits it to SPS, it typically takes 10 business days or less to activate an account.top of page




What Are Some of the Benefits of Participation in ORAP?

 

 

 

 

 

 

 

 

 

 

 

 



Participation in ORAP includes quarterly benchmarking reports to see your plant and unit(s) data versus the fleet of similar turbines. This report includes reliability & availability measurements, mean time data, component trends for forced & maintenance outages, and major inspection or engine removal intervals. Participants can also contact SPS with specific questions on the contents of the Quarterly Report, get clarification on event details, or even have a discussion arranged with another ORAP participant.top of page



How Many Units are Reporting to ORAP?



There are over 2,000 units currently reporting to ORAP.top of page