Creating a two way connection between field personnel and main office operations of power industry companies.
Installation & Service Tracking (I&ST) includes an input synchronization process that allows each field individual to enter data offline then transfer the information to the main database via the Internet at their convenience, while at the same time enabling them to receive updated reference data from the main system.
What kind of information is captured?
Customer information
Work order data
Inspection results
Outage information
Part replacements
Engineering run data
Counter readings
Equipment removals
Accomplishment of specific tasks
Installation or commissioning related
Customization
I&ST was designed to be customizable to the needs of various organizations. There are screens within the application that present information based on specific users’ organizational structures and needs.
What are the benefits?
Condition assessment – inspection criteria
Digital pictures attached to report
Clearances and dimensions
Damage assessment and location
Disposition
Customer report automation
Common reference point for current information on:
Service bulletin compliance/affectivity
Previous work performed
Outstanding action items
Similar Issues from experience database
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Creating a two way connection between field personnel and main office operations of power industry companies.
